TPRS Books is an Essential Business! We are open and shipping as fast as we can!
COVID-19 has impacted every person and business around the world. TPRS Books is no exception. We are adapting and doing everything within our power to help stay on top of the increased volume of emails and orders.
To help serve customers better and to ensure the health and safety of our employees, here are some things we’ve done and some things we’d like you to know:
- Orders are being shipped within 48 business hours, Monday – Friday.
- Our shipping partners (UPS and USPS) are swamped with orders and may take longer than usual to deliver packages.
- We, at TPRS books, understand that teachers might need to use digital copies of OUR BOOKS (bit.ly/TPRSReaders) during this time. In order to serve teachers and students in this difficult time, TPRS Books is temporarily allowing digital copies of our readers to be used on a case by case basis. In order to qualify, you MUST contact us and receive WRITTEN PERMISSION for ANY title. If you do not receive permission from us, you are infringing on copyright by providing electronic copies to your students or others.Contact us by email ( firstname.lastname@example.org) or phone (888-373-1920)
- Customer service emails are still being monitored and addressed. Due to the increase in written permission requests, these are taking priority.
We are doing our best to provide a clean, safe and healthy environment for our employees while providing the best customer service possible under these circumstances. We apologize that orders may take longer than usual to arrive. Thank you for your patience and understanding. As always, we appreciate your business and loyalty!